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on 2017-11-09 12:26:42
Due to a problem with our host OVH, our site was not accessible for a fews hours this morning between 7 and 11am.
Following a problem with our host OVH, our site was not accessible for a few hours this morning between 7am and 11am.

Indeed, a failure affected the host / ISP early this morning (7:14) making several thousand sites inaccessible. Many other services (telephony, Cloud, VPS, mail, game servers ...) have been impacted.

The two electrical 20kV arrivals were shut down at the Strasbourg datacenter (SBG) and the generators supposed to take over did not start.
Two rooms were particularly affected (SBG1 and SBG4), while generators feeding SGB2 has worked.
The two routing chambers of the Strasbourg site (respectively in SGB1 and SGB2) were not operational and the data center was therefore isolated from the rest of the web.

As a problem never happens alone, it is then all 100Gbps interconnections connecting the datacenters of Roubaix and Graveline to the different POPs (points of presence) that failed simultaneously.
That's the Murphy law...

At the time of writing this news, everything is back to normal.

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